Technology Solutions for all your Business Needs!
Re-Mark Technologies founded in 2008, is a Houston company providing Information Technology and Cabling solutions that include Managed IT services for on-site and cloud or hosted technologies. We specialize in reducing the technology cost and increasing the return of investment with decades of dependable experience. Using the industry’s best practices while implementing enterprise class technologies and extended tech support. Our clients list throughout the Greater Houston area are businesses of all different sizes and from all industries including Retail, Manufacturing, Commercial, and Health care.
Proactive IT Services
Re-Mark Technologies Group’s experienced professionals have a depth of knowledge and expertise in varying technologies. Clients are able to tap into our resources through our IT Consulting services that range in scope from outsourced CIO services to Compliance (HIPAA, State, etc.) and Disaster Recovery planning. Another aspect of Re-Mark Technologies Group’s IT Consulting services is the performance of network assessments which provide clients with a gap analysis and recommendations based on best practices.
Server and Network Infrastructure Solutions
Re-Mark Technologies Group understands the importance of a reliable and scalable server infrastructure for supporting business requirements. Re-Mark Technologies Group offers a whole host of networking services to assist with this. Networks typically consist of LANs (Local Area Networks) and WANs (Wide Area Networks). LANs are usually defined as the networking infrastructure within one physical location such a single site office. WANs are the physical network links that connect remote LANs to one another. WANs and LANs tend to use different based technologies such as Ethernet for LANs and DSL, T1, and others for WANs.
As new technologies and applications are deployed, these in turn place additional requirements on the network. With this fact in mind, Re-Mark Technologies Group understands the critical aspect of designing an infrastructure capable of maintaining capacity. The depth of Re-Mark Technologies Group’s expertise allows us to draw on a wealth of networking experience, both wired and wireless to design, supply, install, and support networks large and small. This knowledge is applied to both the installation of new networks and upgrades. In each case, Re-Mark Technologies Group’s objective is to determine a client’s needs, the applicable technology and how these match a client’s budget and timelines.
Managed Services
IT assets are a vital aspect of a company’s operations. Protecting and preserving this investment requires a wide range of skills and resources. Under Re-Mark Technologies Group’s Hosted and Managed Services (HMS) offering, clients are empowered to reduce total IT costs and management complexities in the ever-expanding IT environment. Every business environment is unique. Because of this, Re-Mark Technologies Group’s HMS solution allows clients to select the extent of services required for their business. Clients have access to Re-Mark Technologies Group’s resources and services where and when they are required. Re-Mark Technologies Group’s HMS model is based on a flat monthly fee which allows you to budget your IT costs annually.
With Re-Mark Technologies Group’s management of your IT network, you can refocus your efforts on your core business while we monitor, patch, upgrade, and support your network and desktop infrastructure. This proactive maintenance approach effectively mitigates network problems, often leading to fewer and less severe incidents.
Through Re-Mark Technologies Group’s real-time monitoring solution, outages and potential problems are quickly identified. Often, this provides Re-Mark Technologies Group with the ability to respond to potential issues before they occur. In addition, based on data collected by our monitoring solution, Re-Mark Technologies Group can assist clients by identifying and thus budgeting for IT solutions. Re-Mark Technologies Group values the strategic partnership that we have with our clients as a trusted advisor which allows us to become an extension of your business.
Managed Services Monitoring
Our proactive 24×7 monitoring and alerting identifies, tracks and reports on issues affecting the security, performance and reliability of your network. By analyzing network device alerts, pre-failure indicators, performance benchmarks and security issues, Re-Mark Technologies Group can prevent maintenance opportunities.
Asset Inventory
Re-Mark Technologies Group provides a complete and detailed summary of hardware and software inventory. This assists clients with up-to-date warranty status information and software compliance.
Data Backup
Re-Mark Technologies Group monitors and ensures backups are being done in a manner to ensure that critical data is being protected and disaster recovery needs are addressed.
Patch Management
Re-Mark Technologies Group keeps abreast of software and security updates as they become available for servers, network devices and workstations to ensure that these updates are downloaded and installed as they are released by the vendor.
Network Management
Re-Mark Technologies Group manages network devices based on industry best practices to ensure proper operability.
Application Support
Application Support is provided to include application installation and update installation services in addition to engaging specialty and mission-critical application vendors.
Vendor Management
Re-Mark Technologies Group serves as a liaison between clients and their IT product vendors and Internet Service Providers (ISP).
On-Call Service Desk
Re-Mark Technologies Group offers Service Desk services to assist with desktop, network troubleshooting, and issue resolution through a remote enterprise solution. Re-Mark Technologies Group’s proactive approach to Managed Services constantly refines your core infrastructure to minimize the need for desktop support. At the same time, we utilize enterprise-class computer support tools to support employee productivity efficiently and effectively.
Re-Mark Technologies Group delivers a full range of IT help-desk services
- Remote or on-site diagnostic and solution identification
- New computer set-up, configurations and upgrades
- E-mail configuration and support
- Software updates and maintenance
- Hardware and software installation, configuration and upgrades
- Internet connectivity issues
- General maintenance and repairs
- Crisis resolution
- Virus control and removal
Cabling is core to a solid network foundation. Re-Mark Technologies Group’s experienced cabling team includes project managers and technicians to fulfill your cabling needs. Re-Mark Technologies Group’s Cabling Services includes design, planning, routing, installation, termination, testing, troubleshooting, and repair.
Don’t forget to visit our Low Voltage page for more details on:
- Structural Video, Voice, Data, and Network cabling
- Data network cabling via Cat 5, Cat5e, and Cat 6
- Copper
- Fiber Optic
